You have calculated 24 months warranty on material and manufacturing errors from the date of purchase. Warranty goed through the dealer. Even if this is a webshop. They can assess the defect as a specialist. If you think you qualify for a warranty review, we advise you to go back to the dealer where your Koelstra product is purchased. In this case, take your sales receipt and warranty card for a quick settlement.
The guarantee can only be enjoyed by the first owner and is not transferable. The warranty applies only to products in which the user himself has not made any changes
Not in all cases it is possible to easily replace a part. For example, if a part is clipped to the product or is fastened with pop rivets. If you are not eligible for warranty, it is possible to make a repair by Koelstra. Then contact us via the contact form.